Returns & Refunds
The Heat Guarantee.
30-Day Guarantee
Unopened items returned within 30 days for full refund.
Opened Bottles
If defective or damaged, full replacement, no questions asked.
Process
Email support@flameranked.com with order number. We'll send a return label.
Refund Timeline
Refunds processed within 5–7 business days after receipt.
Non-Returnable
Limited edition drops, gift sets opened, and items marked final sale.
Wrong Item
We'll send the correct item immediately plus a 10% coupon for the hassle.