Shipping Policy
We ship heat nationwide.
Processing Time
Orders ship within 1–2 business days. Extreme heat items (1M+ SHU) require adult signature.
Shipping Options
Standard (5–7 days, free over $50) · Expedited (2–3 days, $12.99) · Overnight (1 day, $24.99).
Carriers
UPS and USPS. Tracking emailed at shipment.
Cold-Weather Warning
Sauces may thicken in extreme cold — warm to room temp before opening.
International
Currently US only. International shipping coming soon.
Damaged Orders
Photo of damage + order number to support@flameranked.com within 48 hours.